Terms and Conditions of Services
CHAPTER 1: SCOPE, WARRANTIES, AND ACKNOWLEDGEMENT
SECTION 1.1: THE AGREEMENT
1.1.1. Readers/Users of these Terms and Conditions are hereby advised to desist from further use, access or attempts to benefit from the services, products, and/or facilities we provide, including our partners and affiliates with respect to our services, if you do not agree to be bound by all the Terms and Conditions of use herein set forth.
1.1.2. This document of Terms and Conditions of Use (the “ToS”) refer to the general conditions applicable to the use, access, rights, and privileges relating to the services, products, and facilities of Vlom Ltd. (the “Company”, “We”, “Us”, “Our/s”, “Vlom”, or “Vlom.com”).
1.1.3. It is important to read, understand, and accept all the terms in this “ToS” before attempting to use, using or accessing any of our services. The user becomes an official client (the “Client/s”, “User/s”, “Reader/s”, “He/She”, “You”, or “Your/s”) of the Company upon his/her acceptance of the Terms and Conditions.
1.1.4. The Company and the Client will be collectively referred to as the “Parties” or “Both Parties”.
SECTION 1.2: INTRODUCTION
1.2.1. Vlom Ltd. is registered and operates as a financial investment firm under the laws of St. Vincent and the Grenadines with registered address at St. Vincent, Ratho Mill, VC0000 Kingstown, Saint Vincent and the Grenadines, and registration number #25468BC2019.
1.2.2. These Terms and Conditions of Use will become a legally binding contract capable of being enforced by both parties upon your acceptance. This “ToS” will also determine the rights and privileges of both parties and serve as a reference in the event of a dispute between the parties.
1.2.4. Different Terms and Conditions of Use may apply to some of the services we render. It is expected that you will read, understand, and accept all the terms and conditions of use relating to a service before proceeding to access such service.
1.2.5. You are fully responsible for acquiring the necessary knowledge and experience to deal with all the risks involved in your decision to trade with the Company in the public market. The Company shall not bear or share in the risks of your capital when investing in any financial market.
1.2.6. All our official communications, legal documents, and correspondence shall be in the language of English. While we may translate the foregoing to other languages, we shall bear no responsibility for inaccuracy or discrepancy in translation. You are hereby advised to seek professional translating services to guarantee the accuracy of translations when using such information that we provide. You acknowledge that the English version of information, documents or correspondence shall always be the acceptable basis.
1.2.7. All information we supply through the website, emails, documents and/or communications are only for general information only and do not constitute investment advice that may be relied upon for making decisions. They may not also be regarded as unsolicited financial promotions. You are advised to get investment advice from professionals.
1.2.8. Our operating website is www.vlom.com (the “Official Website”). Our official email address is firstname.lastname@example.org (the “Official Email Address”), where all correspondence may be directed to.
SECTION 1.3: SCOPE OF THE TERMS AND CONDITIONS OF SERVICE
1.3.1. This “ToS” shall serve as a contract that is legally binding between both parties on the use and access to our products and services, that will bind both parties upon initial exchange of action.
1.3.2. This “ToS” shall be applicable to all the services and products made available by the Company and shall stipulate what activities and acts we prohibit or permit.
1.3.3. This “ToS” will provide descriptions of service and definitions of phrases, words, and terms which are engaged in the trading between both parties.
1.3.4. The trading accounts you own with us will be regulated by this “ToS” and all procedures and conditions regarding the creation and termination of such accounts are contained herein. The Terms and Conditions shall become applicable once a user registers an account with us.
1.3.5. This “ToS” also provides for our Intellectual Property rights and full disclosure clauses relating to our nature of business. You acknowledge that you have read and understood all the disclaimers inserted into this “ToS”.
1.3.6. We categorically state that this “ToS” shall not apply to the United States of America. Any person who resides or is from the United States who seek to use or access our products and services must contact us directly for certain procedures and conditions.
1.3.7. We reserve the right to introduce additional official documents in accordance with this “ToS” and such additional documents shall become binding between both parties upon introduction and on a date otherwise specified.
1.3.8. Any violation of the terms and conditions included in the additional documents shall be deemed as a violation of this “ToS”. We reserve the right to fine, suspend, or terminate your account upon violation of any of the terms and conditions provided in the additional official documents.
1.3.9. We may alter, amend, or insert new clauses into this “ToS” from time to time and such modifications shall be binding automatically. You are fully responsible for checking this “ToS” regularly to understand the amendments or changes effected.
1.3.10. If there are any claims related to the Terms and Conditions or any agreements and contracts with Vlom, you agree that you will address us such claim directly. All claims can be sent through email, which must be sent from your registered email address with Vlom and must remain confidential until presented with a final resolution. You must comply with our non-disclosure provisions, which otherwise may result in payable reputational damages.
SECTION 1.4: THE COMPANY
1.4.1. The staff of the Company, its business, procedures, rules, and properties are of paramount importance to us. Hence our exerting of such restrictions, penalties and/or reasonable force as it deems fit in the circumstances to ensure that the is duly protected.
1.4.2. Our services and products are developed and rendered in accordance with the law in force as stated in this “ToS”. We bear no responsibility in checking whether the activities, services, and the products we provide are in accordance with the laws in force in your country of residence. You are solely responsible for ascertaining if our services and products are legal and authorized in your country of jurisdiction.
1.4.3. We only offer our products and services to users who have attained the legal age and capable of making decisions in his/her respective jurisdiction or country of residence. We shall bear no responsibility if our services are accessed or used by anyone who is under the legal age as determined by the government in his/her country of residence.
1.4.4. We shall have the discretion in accordance to our guidelines to evaluate or review the information provided by the user at the point of registration. Therefore, we may enforce the discretion by rejecting or accepting the registration without explanation.
1.4.5. You agree that all information such as, but not limited to name, age, and personal capacity are all true at the time of providing such information. Consequently, we reserve the absolute right to restrict, suspend, penalize, and/or terminate your account and this “ToS” without prior notice if we reasonably suspect and/or discover that you have supplied false, incomplete, misleading and/or inaccurate information to us or on a trading platform.
1.4.6. Losses or damages may arise in the course of your trading due to the risks associated to our nature of the business. You acknowledge and agree that we are not directly or indirectly responsible for any loss or damage you incur in the course of trading.
1.4.7. We reserve the right and prerogative to delegate the enforcement, rights, responsibilities, duties and/or obligations to any third party.
1.4.8. As a result of the safeguards we implement from time to time, you acknowledge that we may require your personal financial details in order to identify your financial capability and if it is suitable for the activities and services you use with us. The information that may be requested include, but are not limited to, credit agencies, financial institutions, insurance, and the likes.
SECTION 1.5: THE CLIENT
1.5.1. The two categories for registration of being a Client are “individual” and “company”. Additional information may be required upon your registration in either category. You understand that registrations under either category will be deemed an individual registration.
1.5.2. We do not authorize third parties to act on behalf of a Client’s instructions except as otherwise agreed by us in writing.
1.5.3. You confirm and agree that the form of business, services, and the products we offer are legal and capable of being enforced in your jurisdiction or country of residence. Some jurisdictions prohibit financial investment on online trading platforms and this “ToS” will not be applicable in such country. You bear full responsibility for accessing or using the services and products of the Company in such jurisdictions. We are not accountable for any misuse or unauthorized access to our services, facilities, and products in such jurisdictions.
1.5.4. You agree that the jurisdiction in which your account is not operating under the laws of the United States of America. You further agree that if you intend to use our services, products and/or facilities from a jurisdiction under the United States, you shall apply through a formal letter sent to our official email address subjected for approval. We, at our sole discretion, will determine if the request will be denied or approved.
1.5.5. Provided that we approve your request, you agree that such approval in accordance with the procedure shall immediately become subject to additional legal documents or separate terms and conditions of service.
1.5.6. You are accountable for determining your level of skill, knowledge, and suitability before using accessing any of our offered services, products and/or facilities. You agree that you have completely read, understood, and accepted all the terms set forth in this “ToS”.
1.5.7. You hereby accept full responsibility in making decisions and executing the same on your trading account. We are not liable for any loss or damage arising because of such decisions and executions.
1.5.8. You firmly undertake to refrain from every form of insider dealing, directly or indirectly, with the Company and/or our workforce. Any violation of this undertaking may lead to account termination and/or legal actions.
1.5.9. You may authorize a first-degree relative to perform activities in your trading account subject to our written approval. The procedure for requesting such authorization should be through a formal letter sent to our official email address. Your first-degree relative will be subject to this “ToS” and any of the additional documents guiding the relationship among the involved parties.
1.5.10. Politicians and politically exposed persons including relatives, partners and associates of politicians are not allowed to use our services, products, and/or facilities. You affirm that you are not a politician or connected to any politicians or involved in politics in any way.
1.5.11. From the moment of your account registration, you agree to comply with keeping consistent communication with us. This includes answering our phone calls, which is the main communication mode with the Company and responding to our
1.5.12. For any direct communication with the Company regarding inquiries and other concerns, you may contact us through
email. You agree that we will only consider such inquiry or concern valid if the email address is registered with the
Company, which otherwise shall be rejected.
SECTION 1.6: SERVICES
1.6.1. All the services and activities we offer are covered by this “ToS”. Usage or access to services and engagement with activities not included in the scope of this “ToS” might be an indication of unauthorized or unlawful use. If you intend to engage in activities that are not included herein, you must contact us directly for permission.
1.6.2. We offer different types of accounts that you can choose from based on your preferences and financial commitments. We shall keep the accounts open provided that:
A. You bear the full responsibility of your choice to open any of the accounts held in your name with the Company; and
B. You acknowledge and undertake to perform the additional obligations, risks, and responsibilities attached to each level of operating account.
1.6.3. The following are the procedures for a user to become our official client:
A. Successful registration and opening of an account with us on our official website
B. An email sent to you with an automatically generated password to access the account
C. Linking the email provided to the registered account
1.6.4. Any user who requires the use, access, or benefits of the services we offer must strictly follow the procedures outlined in such services and in this “ToS”. In the event of failure to abide by the proper procedures, we reserve the right to deny requests or transactions made by a third party who is not recognized as our Client or affiliate.
1.6.5. By agreeing to this “ToS”, you acknowledge that the separate documents, procedures, rules, terms and conditions of the Payment Service Providers (the “PSPs”) affiliated with us to administer payment methods are fully binding. You hereby ratify such separate documents, procedures, rules, terms and conditions as they may apply to your funds.
1.6.6. You further acknowledge and ratify the legal documents, procedures, terms, and conditions of use of the official trading platforms affiliated with us.
1.6.7. Our official trading platform is MetaTrader 5 (the “Trading Platform) hosted by MetaQuotes Software. We may also provide you other official trading platforms such as Mobile Trader and Web Trader.
1.6.8. You will receive an email with your trading platform information, including the trading account number and password, after you register successfully with us. If you prefer to use another available trading platform, you acknowledge that the platform’s terms and conditions shall be binding upon your use of the platform.
1.6.9. We may provide informative articles, newsletters, videos, and other educational materials periodically for your reference and convenience. However, we are not obligated to provide you these materials at any point in time.
1.6.10. You acknowledge that the trading and investment decisions made on your trading platform and account are your sole responsibility and choice. We may provide trading portfolios that would match your level of experience and objectives, but you are accountable for the decisions in investing or trading any instrument or assets we offer.
SECTION 1.7: INTELLECTUAL PROPERTY
1.7.1. Excluding third-party content, all intellectual property (the “Intellectual Property”) materials are original works of our workforce and we reserve the absolute and exclusive right to copy, display, reproduce, distribute or alter our intellectual property works. Our intellectual property works are protected by local and international laws on intellectual property. We categorically state that all third-party content and materials we use or incorporate are consented of the relevant third parties.
1.7.2. Our intellectual properties include, but are not limited to, trademarks, service marks, logos, patents, software, style, brochure, copyrights, patents, icons, images, videos and other graphics, documents, information, layouts, products and services, adverts, etc.
1.7.3. All users are hereby warned that any unauthorized usage of our intellectual property or of our affiliates is illegal under the relevant local and international laws. Such unauthorized usage shall be deemed an infringement and will result in legal actions. You are only permitted to use or access our intellectual property, or of our affiliates, reference purposes and without infringement on such intellectual property works.
1.7.4. Furthermore, infringement on our intellectual property works or that of its partners or affiliates, we reserve the right to terminate this “ToS” and/or restrict, suspend the provision of our services to the affected Client without explanations. Therefore, by virtue of such infringement and subsequent termination of this “ToS”, all licenses granted or derived herein shall be revoked with immediate effect.
1.7.5. You acknowledge and agree that we record all communications between both parties and such records shall remain our absolute property. The records and documents exchanged may be used as evidence under relevant laws as proof of communications between both parties. Without prejudice, the records of communication may be supplied as evidence in a court of law or to a regulatory agency of the government in accordance with the law in force.
1.7.6. Further to the above section, we reserve the right to decline or reject requests of providing any records or data from a Client or third party.
CHAPTER 2: ACCOUNTS, SERVICES & FACILITIES
SECTION 2.1: OFFERED ACCOUNTS
2.1.1. Except as otherwise stated, we hereby confer your personal, non-exclusive and non-transferable authority subject to this “ToS”.
2.1.2. You are at liberty to choose the most suitable account type available for you. The live accounts we offer can be used to perform your transactions and/or trading activities.
2.1.3. We offer Live Accounts with different currencies, but where your local currency or functional currency is not available, you can still choose from the available currency options, and the fund you deposit and withdraw will be converted automatically. You acknowledge that the conversion rates are computed systematically subject to changes beyond our control.
2.1.4. A live account is considered a regular account (and/or the main account type) by default and is subject to this “ToS” herein. The live accounts we offer are namely Beginner, Plus, and Premier (hereinafter jointly and individually referred to as “Live Accounts”).
2.1.5. We may keep some account types inaccessible to users due to factors such as jurisdictional issues. We reserve the right to modify, replace and/or enhance certain features types of accounts.
2.1.6. No clause in the “ToS” shall be construed to mean that we are obligated to open an account on your behalf or any user. We reserve the right, without any explanation whatsoever, accept, reject or otherwise cancel any initial request for account opening.
2.1.7. You may require a change in the condition or feature of your account but subject only to the approval of the Company. Your letter of request must be sent to our official email address.
2.1.8. You warrant that if the account you hold has been inactive for a consistent period of at least one year, we may charge you a maintenance fee in order to keep your account accessible.
2.1.9. You understand and agree that we have the exclusive authority to close any trading account with a balance below 100.00 USD, which is the minimum amount required for investment, and the lowest amount for holding an account. You are solely responsible for managing and ensuring that his/her capital investment does not fall to the minimum balance.
2.1.10. Furthermore, you ensure that you will not accumulate interest from your trading account upon availing it regardless of its account type. We may restrict or suspend your access and use of your trading account should you accumulate interest from it.
SECTION 2.2: JOINT ACCOUNTS
2.2.1. All live accounts are inherently considered as individual accounts that only 1 Client is entitled to handle. Sharing of an account with anonymous third parties is strictly prohibited. If you prefer to share and/or open an account with an authorized third party, the joint accounts (the “Joint Accounts”) must be registered accordingly. The Clients involved as the signatories to the joint accounts are obliged to comply with additional appropriate procedures for verification purposes.
2.2.2. Each holder of a joint account is eligible to have complete access and authority to act on behalf of all the relevant Clients. All involved Clients will be bound by such actions of the joint account holder. The Clients thereof are also deemed as sole owners of the funds in the account and shall jointly have the authority to initiate deposits and request withdrawals. Each Client of the joint accounts must provide his/her proof of identification (the “POI”) in compliance with our verification procedures.
2.2.3. You acknowledge that we will not be liable for any damage occasioned by discrepancy, contradiction, or conflict of interests or instructions. The relevant Clients shall be jointly and severally liable on like terms.
2.2.4. All the relevant Clients can close the joint accounts subject to compliance with the conditions of account termination in this “ToS”. The termination of joint accounts does not absolve the relevant parties from completing their obligations under this contract.
2.2.5. The Client may request in writing to convert a joint account to an individual account, provided that all other Clients involved in the joint accounts agree in writing. The Clients or holders of the joint accounts shall continue to be liable for all obligations and responsibilities incidental to the joint accounts during such period before the final conversion of the account.
2.2.6. If two Company Clients intend to transfer funds from the other’s account, both parties must send a formal written letter of request to our official email address subject to our approval, provided that the involved parties’ trading accounts are both verified.
SECTION 2.3: ISLAMIC/SWAP-FREE ACCOUNTS
2.3.1. We offer Islamic Accounts or Swap-Free Accounts in observance of the Islamic religious principles that can neither receive not pay interest. Islamic Account can only be granted upon due completion and submission of documents, and compliance with other requirements subject to our approval. If you intend to convert your trading account into an Islamic account, you must comply with the necessary procedures, including the provision of additional documents to verify the account conversion request. We will remove the overnight interests or rollovers upon approval of the account conversion.
2.3.2. We have the exclusive right to reject account conversion requests if we find it non-compliant with the procedure or where there is lack of documentation to show eligibility to such account type, platform, or service.
2.3.3. You warrant that you are in full knowledge that the use of Islamic account and services come with certain restrictions such as holding positions and/or trades for more than 5 business days.
2.3.4. You ensure a proper use of the Islamic account upon your request in compliance with the Islamic Law. Any use or practice of the account falling short of Islamic principles may lead to legal actions and/or restriction of services.
2.3.5. We reserve the right to either revoke your access or use of the Islamic account or revert the account from Islamic type to a regular live account where we find that you misuse, abuse, or mishandle the account.
2.3.6. We are authorized to reimburse the non-accumulated swaps from executed positions before and after the account conversion (from regular live account to Islamic account, and vice versa). We may also revoke all profits that you have acquired from the course of your trading. This includes closing and/or canceling any of or all your ongoing trades or pending orders.
2.3.7. In the event of mismanaging an Islamic account and upon reverting the swaps and/or interests, we may increase the charge of interests until equivalent to the executed trades in your trading account. You are solely responsible for settling your outstanding dues for mishandling a swap-free account, and for accepting all liabilities that you may incur upon misuse.
2.3.8. You acknowledge that obtaining or collecting the swaps or rollover fees from your trading account is strictly prohibited. Collecting rollover fees is considered a breach of this “ToS”. You further acknowledge that you shall be bound by the terms of holding and operating an Islamic account upon your initial use.
SECTION 2.4: FUNDING
2.4.1. We have indicated the list of applicable funding methods available for transactions in our official website. The payment methods are offered and made available to Clients for depositing funds to use for conducting trading activities with the Company. The use of our payment methods for other purposes is strictly prohibited.
2.4.2. If certain payment options are unavailable or inaccessible, we will provide alternative payment methods appropriate for the transaction. We reserve the right to accept or reject any foreign deposits.
2.4.3. The PSPs are responsible for imposing daily, weekly, and monthly limits on transactions you perform in your account. These limits may be changed at intervals. We may notify you of any alteration or adjustment to existing transaction limits made by the PSPs. You ensure to comply with the stipulated limits provided as it is aimed at preventing incidences of fraud on the part of the Company and the PSPs.
2.4.4. You agree to comply with all the operating conditions of your trading account, including the precautionary measures we take. You are solely responsible for every transaction performed in your account. All the deposits and withdrawals transacted through us are verified and recorded.
2.4.5. You confirm that all the financial transactions performed in your account was initiated by you, and you are cognizant of all activities carried out on your account.
2.4.6. In accordance with Paragraph 2.1.3., the conversion of currency changes constantly, and since it is computed systematically, you agree that we are not liable for any variation that may occur when the system conversion does not tally with your computation.
2.4.7. All financial records related to your account are part of our intellectual property and are kept in confidentiality but where necessary may be disclosed. We are not mandated to accept any request from the Clients seeking to obtain his/her financial transaction records.
2.4.8. You certify that the funds you use in transacting is obtained by lawful means and if we suspect or prove otherwise, we may file a lawsuit against you. Subsequent to the above, all interest accumulated in your account may be restricted, suspended, or terminated.
2.4.9. We may process and authenticate each financial transaction you make in a day. However, due to reasons beyond our control, your deposited funds may take 1 to 5 business days before reflecting in your trading account.
2.4.10. We reserve the right to cancel or reject and financial transaction you perform if such transaction breaches this “ToS”. We are not obligated to comply with any instruction nor complete any transaction where completing such procedure is violates this “ToS” or is non-compliant.
2.4.11. If a third party intends to transact on behalf of the Client, the relevant third party must provide a Power of Attorney (the “POA”) and one valid I.D. for further verification included in a written letter of request sent to our official email address. We have the exclusive rights to reject any third-party transactions without providing an explanation. Moreover, you bear all liability that may arise from any unverified financial transaction in your account.
2.4.12. You are liable for settling fees and other costs that may be charged by banks or other third-party payment providers for processing your transactions. You agree to pay these additional charges as soon as they are incurred.
2.4.13. You are obliged to provide the necessary documents containing your financial information for us to authenticate relevant transactions. The speed of the PSPs may differ, wherein credit card transactions may reflect in your trading account instantly, while bank transfers are often processed longer as a result of additional security measures.
2.4.14. The Company and the Clients must comply with the terms and conditions provided by the PSPs and banks. In accordance with such terms, you shall receive your withdrawn fund in the same manner it was deposited.
2.4.15. You understand and agree that you may only deposit funds in the form of real money and not in the form of other goods.
SECTION 2.5: WITHDRAWAL
2.5.1. You may withdraw your money through the available methods specified on our official website upon compliance with these terms and conditions. You acknowledge that you must verify your account as well as comply with the stipulated guidelines for withdrawal requests before you can proceed to withdraw. Your account must be verified first to prevent occurrences of fraud or unauthorized transactions in your account. The amount that you withdraw must not be less than the stipulated minimum and must not be more than your funds in your trading account. You agree that we may require additional information and documentation relating to your bank account to complete our verification process.
2.5.2. In compliance with the relevant terms and conditions, you shall receive your withdrawn funds in the same manner it was deposited. Conversely, if you prefer to use a different withdrawal method, you must request in writing subject to our approval.
2.5.3. You must ensure that you do not have any pending or ongoing trades in your account before you make a withdrawal request, which may decline if you do otherwise. You must also ensure that you have enough balance that is not lower than the amount of your withdrawal request.
2.5.4. Once your withdrawal request has been approved, you acknowledge that its equivalent percentage will be deducted from your credit funds.
2.5.5. The minimum amount permitted to be processed through Wire Transfer is 50.00 USD.
2.5.6. While every withdrawal request usually requires 1 to 5 business days to process, the period within which the amount may reflect on your account relies on the relevant payment method.
2.5.7. You acknowledge and accept that you are not allowed to file for a chargeback once you have used any of our products and/or services, such as the trading platform, client area, news, and signals, including that you have already executed a trade in your account. We reserve the right to block or suspend any trading account following a filed chargeback.
SECTION 2.6: COMMISSIONS, FEES & CHARGES
2.6.1. You agree to pay all the imposed fees including the Bid and Ask price and rollover fees in your trading account, wherein additional and separate fees may arise upon your continuous use of our services and facilities. Imposed fees and charges can be displayed on our official website, and you are solely responsible for determining of such fees.
2.6.2. You are obliged to settle additional fees as may be charged by banks and PSPs. These additional fees may be in the form of VAT, rebates, profit, share, and other tax duties.
2.6.3. We have the right of discretion to alter the imposed fees and charges if deemed necessary and you consent that your continued access and use of our services affirms your acceptance of such alterations.
2.6.4. You agree to settle fees that may be applied occasionally such as rollover fees, service fees, and trading commissions, including charged fees to trading accounts that do not qualify our statistical requirements. There may also be an annual interest rate of 4% with additional daily interests determined on the basis of your trading account.
2.6.5. You acknowledge and accept that we may charge your account certain fees if it does meet our statistic requirements.
2.6.6. Payment for the additional fees may have respective due dates of settlement and you must ensure that your payment is made before the due date, otherwise we may terminate your account or institute a legal action against you.
2.6.7. A written notification must be sent to us where the Client intends to terminate his/her services with us. You must ensure that you do not have unfulfilled obligation towards the Company.
SECTION 2.7: PLATFORM
2.7.1. Subject to this “ToS” herein, we grant you a non-exclusive, non-transferable and limited authorization to access and use the trading platform we have made available for trading activities in the financial market. You warrant that such authorization is conditional upon being an official Client with the Company. We shall not be liable for any error in the trading platform occasioned by situations beyond our control.
2.7.2. You may be obligated to conform to additional restrictions of use and/or access of the trading platform. You acknowledge that if you fail to observe such additional restrictions, your access and/or use of the services may be confined, suspended, or terminated.
2.7.3. You shall access and use the trading platform only for its sole purpose. We reserve the right to restrict, suspend, or terminate your access and use without prior notice should you misuse it or violate the terms and conditions of the platform and/or this “ToS”.
2.7.4. All available materials, information, and login credentials for the trading platform will be provided to you via email upon your successful registration with the Company.
2.7.5. Our authority and rights are not extinguished by reason of underperformance of the trading platform. You warrant that delays, failure of execution and other trading activities are beyond our control.
2.7.6. We cannot and do not guarantee that the trading platform would always operate perfectly. We are not liable for the delay or failure in the performance of any transaction. We are not responsible for any damages and/or losses that may occur due to technical malfunction such as power interruption, software installation issue, security breach, viruses or slow internet connection that may cause loss of data, commercial damages and trading interruption.
2.7.7. Modifications, revisions, and adjustments may be applied to this “ToS” with respect to the trading platform which shall take immediate effect. Your continuous use of our services shall indicate your acceptance and agreement to such changes. The changes may be applied without prior notice and without the obligation to explain or justify such amendments.
2.7.8. The trading platform and its contents collectively constitute our intellectual property. You warrant that you will not alter, duplicate, copy, resell, and/or redistribute the trading platform or anything appurtenant thereto for your personal benefit or interest. We reserve the right to take appropriate legal actions in the event of such intellectual property breach.
2.7.9. You acknowledge and agree that we prohibit Clients from engaging in certain trading activities such as scalping, the use of expert advisors, arbitrage and/or other software that conducts manipulation or falsification in the trading platform. We have the right to terminate, remove, or invalidate your trading account if it engages in any of the prohibited activities.
SECTION 2.8: EXECUTION OF MARKET ORDERS
2.8.1. Our offered financial instruments may not be suitable for all investors and traders and as such you shall are solely responsible for determining the suitability of each financial instrument for your trading activities. These financial instruments include currencies, crypto-currencies, stocks, shares, equities, commodities, indices, futures, and derivatives.
2.8.2. You must ensure that your knowledge, experience, objection and intention are appropriate for the services we provide, including the aptness to the financial instruments you invest in. Market advice and/or financial portfolio may be offered without providing complete guidance, and it is your duty to ensure that you sufficiently understand the materials we provide. Acceptance and implementation of any market information or financial portfolio shall imply that you have carefully assessed and evaluated such materials.
2.8.3. By means of initiating an order or trade, you conform to the concept of price slippage or market gapping in the financial instruments that may result in market price fluctuation. Therefore, we are not responsible for the outcome of volatility to your advantage, disadvantage or otherwise.
2.8.4. You understand and agree that all market transactions involve at least two parties (the “Counterparties”); the Company is your counterparty for each order or trade. You acknowledge that all trades and orders are non-transferable and non-delegable to a different trading account, to other Clients or to another company.
2.8.5. We are neither responsible nor obligated to advise you on the merits or aptness of any trade and/or contract entered in line with this “ToS” herein. We are not responsible for monitoring your investments or for informing you about the status of your account and its positions or trades. You understand and agree that execution of any order does not in any way indicate that we have approved or recommended that trade or order.
2.8.6. We can only accept orders and trades of existing financial instruments with valid specifications. We reserve the right to alter the price quote of any order if it deems necessary effective immediately.
2.8.7. The price quotes and maximum leverage you are offered with may vary according to your account condition or proficiency and may differ to what is offered to other Clients, which we may change or cancel at any time without the obligation to provide an explanation. We have the exclusive right to immediately change, cancel, or refuse to deal with any price quote or spreads, or to cease the provision of the price quotes of any financial instrument at any time without prior notice.
2.8.8. If you enter or execute an order or trade, it is deemed that you fully understand the General Risk Disclosure and the requirements associated with the order or trade. You are at liberty to execute any available financial instrument or asset provided that such execution does not breach this “ToS”, the General Risk Disclosure, and other agreements. If you decide to send your instruction order request via email, such request shall be subject to our approval, and if you decide to send it through a different medium other than the trading platform, you must confirm such decision in writing subject to our approval.
2.8.9. You understand and agree that the price quote of a financial instrument or asset may be different from the initial price, including the price when the trade or order was entered, which may be due to factors such as the volatility of market conditions during the order execution. You further understand the positive and negative effects of volatile market factors, including prices, to your investment.
2.8.10. We may, in our absolute discretion, refuse or repudiate any order or price quotation request from any Client where such financial instrument is restricted from execution or on other grounds as it deems fit. We may also impose restrictions on or reject/cancel the volume and number of orders executed daily.
2.8.11. You ensure that every detail and specification of your trade or order is always accurate and complete. By operating the trading platform, you guarantee that you are knowledgeable of the risk incidental to the overall status of your trading account. You are solely responsible for any outcome caused by inaccurate or incomplete information in your trade or order, whether unintentionally, negligently, or fraudulently. We are not obliged to provide any advice or recommendation in the event of omission herein.
2.8.12. You are duty-bound to comply with the requirements and obligations arising therefrom and upon your submission of the order or trade. You are responsible for completing and implementing the position, regardless of your chosen method of submission or execution of the trade or order.
2.8.13. You agree that you are knowledgeable of the market forces and occurrences in the financial market beyond our control, such as, without limitation, market volatility, data latency, and online operational speed. In the event of these uncontrollable market situations, we may, but are not obliged to provide you resolution in accordance with this “ToS”.
2.8.14. You ensure proper account management and monitoring of your executed and ongoing trades. We reserve the right to restrict or prohibit the execution of certain financial instruments or assets where they exceed maximum risk levels, limit liquidity or otherwise as we deem fit. You acknowledge that pending orders and trades are executed automatically and sequentially. In the event of conflict regarding execution, you may inform the Company by email or other available means of communication.
2.8.15. We may, in our absolute discretion, restrict, prohibit, withhold and/or close a trade or order on grounds, without limitation, of fluctuating market forces, insufficient funds in the trading account of the Client.
2.8.16. Trades and orders can be closed manually in the trading platform, which may result in overnight trades that incurs rollover fees. In relation to the General Risk Disclosure, you understand and accept the risks associate with financial investing that may lead to capital deficit and/or loss. You acknowledge that failure to close a trade or order before its expiration may close it automatically despite the floating profit or loss.
2.8.17. Any order, trade, or position may be immune from automatic closure if your trading account is considered stable and/or buoyant and if it meets the required standard of quality, wherein you may transfer to another liquidity provider subject to this “ToS”. You acknowledge that a when financial asset or contract expires before it has been closed, it may result in automatic closure.
2.8.18. If you have a shares or contract reservation that has yet to be implemented or successfully executed, its equivalent percentage will be deducted from your trading account depending on the leverage of the asset, which may range from 1% to 5%. We reserve the right to act in your overall interest and benefit by closing an ongoing trade in split lots in order to mitigate any floating loss.
2.8.19. Trades that were executed under 30 seconds will be cancelled unless it was reserved accordingly with the relevant provider. Any profit from such trade may be considered void and null.
SECTION 2.9: MARKET INFORMATION & RECOMMENDATIONS
2.9.1. We may, but are not obligated to, provide you trading materials, such as market information and signals, fundamental analysis, technical analysis and data, news articles and reports, statistical analysis, education videos, electronic books (collectively referred to as the “Trading Materials”). We may also, without the obligation, provide you recommendations and analyses, and other assistance in trading.
2.9.2. However, you acknowledge that these trading materials, recommendations and trading assistance do not, in any way, qualify as legal, tax, or investment advice. We cannot and do not guarantee any express or implied statement regarding profits or income. You are exclusively responsible for your interpretation, application, and implementation of any recommendations and materials we provide you.
2.9.3. You understand and agree that the use of trading materials and market information we provide are for reference only. Therefore, unauthorized redistribution or disclosure of information emanating from the Company is strictly prohibited. You represent that you are knowledgeable of all relevant laws restricting the use or otherwise of the trading materials and market information we provide.
2.9.4. The Company cannot and does not guarantee the accuracy of trading materials and market information recommended or provided to you. We are not obligated to continue, stop, modify, update, or otherwise alter the provision of and the contents of these materials and information.
SECTION 2.10: BONUSES, REWARDS & PROMOTIONS
2.10.1. We may offer bonuses, rewards, and promotions to the Clients, announced through any of our available platform for communication, subject to separate terms including the mechanics, details, inclusions, dates of run, and other relevant information relating to the benefits accruable. Though we warrant that such benefits are part of our services, we are not, in any way, duty-bound to notify the Clients of such benefits. We reserve the right to restrict the benefits or make them unavailable to the Client.
2.10.2. These bonuses and rewards may be offered to new Clients or to initial depositors subject to certain terms and conditions, which you are responsible for identifying.
2.10.3. We have the exclusive right to change, cancel, or revoke any reward, bonus, and promotion for whatever reason that we deem necessary, especially if the Client is suspected or proven to have violated any of the terms and conditions herein or those pertaining to the benefit. Any further negligence or misuse of the benefits may occasion appropriate legal actions.
2.10.4. The Clients cannot withdraw the bonuses and the profits obtained from the bonuses without first obtaining the approval of the Company and complying accordingly with the relevant guidelines and conditions of such benefit.
2.10.5. If you intend to obtain bonuses from the Company and withdraw from your trading account, or if you intend to withdraw a certain amount from your account whether or not it includes your profit, the corresponding ratio percentage of the amount withdrawn from the balance will be deducted in your bonuses.
CHAPTER 3: DATA RECORDS AND ACCESS
SECTION 3.1: PERSONAL INFORMATION
3.1.1. You ensure that all necessary information and documentations are made available immediately before you undergo account verification in compliance with the Know Your Customer Procedure for authentication. All tendered information during the registration process must be correct, accurate, and complete.
3.1.2. You accept and agree to comply with the additional documentation requirements that the Company will request for. The additional requirements may depend on your country’s jurisdiction as part of verifying your identity and may also depend on your used payment method in line with the KYC Procedure. Additional requirements may include documents for proof of identity, proof of residence, and banking details.
3.1.3. During the registration process, you are required to provide additional personal details such as your complete name, birth date, full address, occupation, financial capabilities, and contact details including phone number and email address. These details will be used to create your trading account, and to assign an account number to you.
3.1.4. Whether the Client registers on our official website or carries out any financial transaction on the trading account, we are entitled to obtain personal information about the Client to be used by our affiliated banks and PSPs. You are obliged to provide documents evidencing your identity and residence. All information you provide must be correct and accurate. You are accountable for any loss or damage incurred due to inaccurate or incomplete information.
3.1.5. We have the exclusive right to reject or invalidate the registration or existing account of a Client where information provided is proved to be false or incomplete. Any changes to your personal information must be indicated immediately for us to keep accurate and updated records.
3.1.6. In the event that you lose access to your registered email address, you must notify the Company directly by email before
submitting a complaint, a request for termination of this “ToS”, or any claim.
SECTION 3.2: DATA RECORDS
3.2.1. You acknowledge that we are authorized to retrieve such information from the documents you submit upon registration with the Company. We are entitled to record every communication and correspondences exchanged between the Client and the Company strictly used for business purposes only.
3.2.2. Every financial transaction undertaken by the Client may also be recorded and stored by the Company, of which details may be obtained by affiliated banks and relevant PSPs.
3.2.5. We are not obliged to disclose any information we obtain and record about our business and therefore have the right to reject requests for such information.
3.2.6. The Client does not have the right to record telephone conversations without informing the Company’s employees. The Client does not have a right to publicly disclose any internal company documentation, internal correspondence, and personal correspondence that may result in damage reputation of the Vlom Ltd. Violation of the confidentiality within the Company’s business transactions will result in payable fines.
SECTION 3.3: ACCESS TO ACCOUNT AND PLATFORM
3.3.1. The details for accessing your trading account and platform will be provided after successful registration thereafter you can perform your financial transactions and trading activities.
3.3.2. You must ensure that your access information such as registered email, account number, username, and password are secured. Do not disclose your access to any third party and keep your account logged off from any device after use.
3.3.3. You are solely responsible for any performed activity in your account either intentionally or unintentionally carried out by you or a third party.
3.3.4. If you own more than 1 trading account with the Company, we shall deem that the transactions are performed separately by the Client.
SECTION 3.4: ELECTRONIC SIGNATURE
3.4.1. You acknowledge and agree to the use of electronic signature in respect to electronic transactions and documents. You affirm that your electronic signature is a legal equivalent of your manual signature on this term.
3.4.2. Electronic documents forms, instructions, and communications can be received through email. If your email is temporarily or permanently unavailable of inaccessible, or if your registered email has changed, you must contact us immediately to avoid further complications regarding the receiving of any electronic document.
SECTION 3.5. THIRD-PARTY ACCESS
3.5.1. You affirm that you have a complete understanding of the inherent risks involved in granting access and authority to a third party to operate or manage your trading account. You are accountable for any damage or loss from authorizing a third-party access. You ensure that you are acquainted with all the activities performed by the relevant third party. While third-party access may be permitted, you agree that we are not obligated to provide counsel or recommendations.
3.5.2. Third-party access and authorization to the Client’s account must be requested through writing subject to our approval. You must safeguard your account information from any unauthorized third-party access or use. If you presume or suspect that there has been an unauthorized or inappropriate use or access to your trading account with the Company, such incident must be reported to us immediately. You are solely responsible for the losses or damages you may incur upon misuse of a third party with your account.
3.5.3. If you intend to grant trading authority and control over your account to a third party, you understand and agree that there would be additional terms and conditions that you and the relevant third party must comply with. You can allow a third party to manage your trading account at your own risk, provided that your submitted formal request in writing was approved by us and further written agreement was granted. Neither the Company nor any of our affiliates are responsible for overseeing your choice of such third party or for making any recommendations with respect thereto. We will not be liable for any loss and/or damage you may incur for granting authority or control to any third party. Moreover, we reserve the right to reject and dismiss your appointed third party and any transactions performed by him/her at any time without prior notice.
3.5.4. You agree to comply with the condition as set out in Paragraph 1.5.9. in this “ToS” for account authorization to first-degree relatives. Notwithstanding compliance with the procedures above, we retain the right to reject or terminate any third-party authorization request.
3.5.5. You affirm that you are aware of all trading activities and operations carried out by the authorized third party in your trading account. You ensure that the authorized third party understands and consents completely to this “ToS” and can manage the trading account effectively. You are liable for the damage or loss you may incur on account of granting access and authorization to any third party.
3.5.6. We have the discretion to accept, reject, restrict, and terminate the use and continuous access of the authorized third party to the trading account. Furthermore, we reserve the right to reject any transaction carried out by the third party on behalf of a Client.
CHAPTER 4: TERMINATION OF AGREEMENT
SECTION 4.1: CANCELLATION OF SERVICES
4.1.1. Termination requests must be sent from the Client’s registered email with Vlom. The Company has the right to reject the submitted termination request if the Client did not use his/her registered identification data. Non-disclosure of accurate
information, including the up-to-date email address, can be regarded as data falsification.
4.1.2. All sums due shall become immediately payable in full upon termination of this “ToS”, including the required funds to close ongoing transactions and other charges that you may incur in relation to or arising from termination of this “ToS”.
4.1.3. We retain the right to convert Client’s funds to settle his/her unfulfilled obligations upon termination of services, wherein we may also consolidate and set off the balances of the Client.
4.1.4. You acknowledge and agree that terminating this “ToS” also terminates all ongoing trades and orders. You consent that once this “ToS” has been terminated, you may be denied to further use our website and your trading account with us.
4.1.5. We reserve the right to convert your funds to settle your unfulfilled obligations in the event of non-compliance upon termination of this “ToS”. We may also consolidate and cancel your profits if you do not comply accordingly with your obligations in this “ToS”.
4.1.6. We have the exclusive right to implement termination procedures if your trading account is deemed inactive for a month, or if you are unreachable in all forms of communication. We may also implement these termination procedures if your requested withdrawal amount is equal to the total balance of your account. Termination procedures include separated fees for inactivity and cancellation in case of unsettled obligations. In line with this, profits acquired from the credit funds or bonus funds can be cancelled, where we will also deduct the bonus funds or credit funds from the total equity of your trading account.
4.1.7. The Client retains responsibility for any obligations that he/she assumed prior to termination, whether terminated by the
Company or the Client. Termination of this “ToS” does not relieve either party from performing the relevant obligations.
SECTION 4.2: EVENT OF DEFAULT
4.2.1. An event of default can be declared by the Company where the Client is involved in an unlawful or prohibited activity, or if the Client has failed to fulfill the obligations under this “ToS”.
4.2.2. Event of default may also occur in cases of incapacitation, absence, or death of the Client. In case of such contingencies, the successor of the Client’s trading account shall be his/her first-degree relative.
4.2.3. Moreover, we may also declare an event of default in case of force majeure which an occurrence beyond the control of either party, which prevents the relevant party from complying with any of its obligations herein. This includes national or international warfare, terrorism, labor dispute, lockouts, and civil disorder.
4.2.4. Event of default further comprises the acts of God such as earthquake, tsunami, typhoon, fire, epidemic, and other natural disasters.
4.2.5. Certain events such as, but not limited to electronic glitch unwilfully caused by the Company, market interruptions and jurisdiction or regulatory sanctions may also call for an event of default.
4.2.6. We are entitled to terminate this “ToS” effective immediately in cases of the above paragraphs, wherein the Client will lose every right and access to the services and platforms of the Company.
CHAPTER 5: INTERPRETATION
SECTION 5.1: TRADING TERMS
The terminologies used in this “ToS” are defined where references can be made to them for interpretation of this document.
5.1.1. Account: The distinct account registered in the name and details of the Client.
5.1.2. Account Summary: A brief statement and overview of all the operations, activities, and funds of the trading account.
5.1.3. Additional Agreement: The documents and/or terms and conditions other than this “ToS” which have been referenced, incorporated or impliedly referenced to which both parties have agreed to be binding.
5.1.4. Affiliate: For the purposes of this “ToS”, an affiliate is any individual or corporate entity that has applied our affiliate program and is being paid with fixed wage from time to time.
5.1.5. Agreement: This Terms and Conditions of Use set by the Company, inclusive of all the annexes, appendices, attachments, chapters, sections, paragraphs, and clauses.
5.1.6. Anti-Money Laundering (“AML”): A financial term used in connection with the policy and legal framework that establishes penal sanctions against illegal financing or illegal sources for funds.
5.1.7. Applicable Laws and Regulations: This term, unless the context otherwise requires, refers to the relevant acts, laws, regulations, treaties, policies made by the relevant body, agency, government and/or international organization.
5.1.8. Business Day: Refers to the days the Company is open for business. The days shall include 00:00 GMT+2 to 23:59 GMT+2 on every Monday to Friday of the Gregorian Calendar.
5.1.9. The Client(s): This term refers to a user who has registered an account with the Company and has been recognized by the Company as an official Client. The Client may also be referred to different titles as indicated in Paragraph 1.1.3.
5.1.10. The Company: This term refers collectively to the management, administration, directors, representatives, and staff of Vlom Ltd.
5.1.11. Complaints and Disputes Resolution: An additional and separated policy which includes the procedures to be initiated when a dispute arises between the relevant parties with respect to the services or products we provide.
5.1.12. Conflict of Interest: Where an additional and separate document represents the interests, procedures, policy, and direction that guides circumstances where the interests of the Client does not align the Company or any of its terms and conditions.
5.1.13. Contract: Refers to business terms, instruments, binding agreements, and contracts whether oral or written for the purpose of selling or buying a product, service, currency or any other lawful financial instrument undertaken between the Company and the Client.
5.1.14. Counterparty or Counterparties: The financial institutions, banks, and PSPs which the Company partners with to process the funds or transactions of the Clients.
5.1.15. Credentials: This term shall refer for the purposes of this “ToS” as the log-in details of the Client used to gain access to the registered account with the Company.
5.1.16. Deposit(s): The money or funds made available by the Client into the registered account with the Company.
5.1.17. Electronic Messaging: Any form of electronic or digital communication used for exchange of information between the Company and the Client.
5.1.18. Electronic Service(s): The services, products and/or facilities offered digitally by the Company through a designated routing service.
5.1.19. Electronic Signature: The digital method provided for Clients to sign and confirm to official documents, contracts or other instruments as the context may require.
5.1.20. Electronic Trading Platform: This term shall refer to the official trading platforms electronically or digitally made available by the Company to Clients to enable them perform market transactions and facilitate trading activities.
5.1.21. Event of Default: Referred to Section 4.2. of this “ToS”.
5.1.22. Execution of Orders: An additional policy of the Company on the execution of instructions, orders, and transactions as it relates to the contract between the Company and the Client.
5.1.23. Fund(s): The Client’s money or capital investment in his/her registered account.
5.1.24. General Risk Disclosure: A separated document and policy that discloses risks associated with financial transactions, trades, instruments, and activities in the Client’s account.
5.1.25. Intellectual Property: Collectively refers to the ownership of the Company as referred to Section 1.7. of this “ToS”.
5.1.26. Instruction(s): The dealing instructions delivered by the Client through a formal written letter of request or through other designated communication modes in which the Company may exercise its unfettered discretion to accept and follow such instructions or reject entirely.
5.1.27. Know Your Customer (the “KYC”): A mandatory procedure and policy carried out by the Company to ascertain the identity and other additional details about the Client in order to assess the potential risks that may likely occur in the course of business.
5.1.28. Market: A regulated or public platform where financial instruments or assets can be traded.
5.1.29. Order: An instruction to execute a trade or transaction in line with the specific terms and conditions contained in the order thereof. By default, an order is considered good ‘till cancelled (“GTC”).
5.1.30. Party: This term, for the purpose of this “ToS” shall refer to the Company and the Client, whom may be collectively referred to as “Parties” or “Both Parties” as the context may require.
5.1.31. Personal Data: Personal information of an individual, user or Client regarding the identity of such personality.
5.1.32. Principal: This refers to the controlling or responsible entity or individual for which an agent acts on its/his/her behalf to carry out instructions, orders, transactions, and other specific activities as directed.
5.1.34. Refund Procedure: The Company’s separated policy and procedure for reimbursing capital investments, or funds deposited in the Client’s registered account.
5.1.35. Services: The (financial and/or investment) services offered by the Company to the Client, which may include products and facilities as indicated completely in Section 1.6 and Chapter 2.
5.1.36. Terms and Conditions: This shall refer to the terms and conditions set out in this document and additional documents referenced or incorporated into this “ToS”. It shall also refer to the rules and procedures governing the relationship between the Company and the Client.
5.1.37. Trading Account or Platform Account: The Client’s account operated for the purpose of executing his/her trades and/or trading activities.
5.1.38. Transaction: Unless the context provides otherwise, this term shall refer to all or any activity as it relates to financial instruments or market assets and/or contracts. It shall further refer to the act of conducting the activity/transactions including, but not limited to funding and withdrawals made on the Client’s account.
5.1.39. Withdraw(al): This term, unless the context otherwise provides, shall mean the act of requesting the funds/money/profits taken out from the Client’s account upon his instruction to his/her bank account or another receptacle designated for the purpose of withdrawing funds.
SECTION 5.2: PLATFORM TERMS
These are terminologies, words, or phrases that may be used in trading.
5.2.1. Annualize: The mathematical conversion and conversion rate of a financial instrument into a yearly rate.
5.2.2. Ask Price: The buying price of a financial instrument or asset. It is usually the lowest price available to the Client.
5.2.3. Averaging Up or Averaging Down: When a holder of a financial asset or instrument purchases more of it as the price increases or decreases.
5.2.4. Balance: The funds you have available and can withdraw in your registered account with the Company.
5.2.5. Base Currency: The first or initial currency in a currency pair (i.e.: the base currency in USD/GBP is the USD)
5.2.6. Bid Price: The selling price of a financial asset or instrument.
5.2.7. Bonus: Additional money or funds included in a Client’s balance or made available to facilitate a transaction. The Company uses these additional funds to reward or provide incentives for Clients.
5.2.8. Buy Limit: The highest price for which a market instrument or asset may be purchased.
5.2.9. Buy Stop: An order to buy a market asset or instrument at a price above the current or displayed price.
5.2.10. Capital: The initial and/or existing investment or fund.
5.2.11. Capital Gain: When the price of an asset surges.
5.2.12. Capital Loss: When the price of an asset plunges.
5.2.13. Commission: Payment charged by the Company or any legal entity to maintain the business operations.
5.2.14. Contrarian Investing: The act of investing a declining market and selling an asset in a bullish market.
5.2.15. Credit: Credit herein is the additional funds provided by the Company and/or from any of its affiliated banks and/or financial institutions, which the Client shall offset eventually.
5.2.16. Currency: The system of money used in a country.
5.2.17. Currency Pair(s): The quotation of two different currencies, or the exchange rate with the value of one currency being quoted by the other.
5.2.18. Day Trader and Day Trading: Respectively, an investor who executes and closes trades of multiple financial assets and/or instruments within the same trading day.
5.2.19. Derivative(s): A kind of investment spread across diverse markets including, but not limited to indices, commodities and stocks.
5.2.20. Exchange Rate Risk: The potential risk associated with an asset or instrument which a Client may incur by investing his/her funds.
5.2.21. Equity: The current capital value or investment of the Client in his/her account (calculated as: Total Value of open positions +/- Floating Profit or Loss +/- Swaps + Balance).
5.2.22. Financial Instrument(s): Unless the context otherwise provides, this term shall refer to the derivatives, currencies, currency pairs, Crypto-currencies, equities, shares, stocks, commodities, metals, financial indices, options, futures, and any other trading tools relating to market assets offered by the Company or in the trading platforms.
5.2.23. Floating Loss: The current and changing unofficial loss from holding a position.
5.2.24. Floating Profit: The current and changing unofficial profit from holding a position.
5.2.25. Forecast: A technical speculation or statistical analysis of market factors such as prices, instruments, etc.
5.2.26. Free Margin: Funds not used as guarantee for open positions or trades on the account (calculated as: Equity - Margin).
5.2.27. Hedge or Hedging: Executing positions in “Buy” and “Sell” of the same asset with identical volumes.
5.2.28. Index: The Index is a financial instrument of underlying assets in the market to measure a group of stocks.
5.2.29. Initial Public Offering (IPO): The launching of a company’s shares on a public stock exchange for public trading.
5.2.30. Leverage: Ratio of amount in a transaction against the required deposit in the Client’s account.
5.2.31. Long Position: A position that the Client can buy, and which becomes beneficial as the market price rises.
5.2.32. Margin: The minimum funds required to be deposited in order to guarantee open positions and cover risks.
5.2.33. Margin Call: The request for the Client to deposit additional funds in order to cover the decline in the account funds or to increase the margin currently maintained in his/her account.
5.2.34. Margin Call Level: The level required to maintain the open positions in the account.
5.2.35. Margin Level: The ratio between the available funds of the Client and the margin.
5.2.36. Market Price Difference: The difference in value of the ask price/quote and the Client’s bid.
5.2.37. Opening Price and Closing Price: Opening Price is the starting price of a market instrument or asset, while the Closing price is its final price in trading hours.
5.2.38. Open Position or Open Trade: An active that has yet to be closed.
5.2.39. Pending Order: An order and/or trade that has yet to be executed.
5.2.40. Pip(s): Percentage in Point or Price, the smallest numerical change in value of a price quote (i.e. the fixed and/or variable last digit to the right of a decimal point).
5.2.41. Position: A binding commitment to complete a trade on the trading platform of the Client whether ongoing and/or closed.
5.2.42. Rally: A sharp increase in the price of a market asset or financial instrument.
5.2.43. Sell Limit: An instruction to stop selling a market asset or financial instrument below a specified price. It can be sold at the sell limit price or above it.
5.2.44. Sell Stop: An instruction to sell a market asset or financial instrument entered at a price below the current price.
5.2.45. Share(s): The rights/equity held by shareholders or investors in proportion to their investments in a company.
5.2.46. Short Position: A technique with which the Client sells a market asset or financial instrument that becomes beneficial as the market price declines.
5.2.47. Stock(s): A financial instrument referring to the partial ownership of a company’s assets and profits.
5.2.48. Stock Symbol: The designated unique letters to a market asset or financial instrument.
5.2.49. Stop Loss: An instruction to close an open trade at a price less profitable by placing the limitation.
5.2.50. Stop-out: The automatic closure of one or more position due to a fall in the required margin level percentage.
5.2.51. Stop-out Level: The specific point where open positions may close automatically due to the fall in margin level.
5.2.52. Swap(s): This includes the interest or rollover funds added to or deducted from the Client’s account as a result of trading active positions overnight.
5.2.53. Take Profit: An instruction to close an open trade at a specific profit amount.
5.2.54. Volatility: The rapid and unpredictable or unstable changes in the price of any asset or financial instrument.
5.2.55. Volume: The quantity of shares or stock traded during a transaction or during a specified period.